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Privacy Policy
Last Updated: 04.10.2024
At SLMD, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
Personal Information:
We may collect personal information that you provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment processors)
Non-Personal Information:
We may automatically collect certain non-personal information when you visit our website, such as:
- Browser type and version
- Device type and operating system
- IP address
- Referring website and exit pages
- Date and time of access
- Pages viewed and time spent on our site
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process your orders and manage your account.
- Customer Service: To respond to your inquiries and provide support.
- Communication: To send you order confirmations, updates, newsletters, and promotional materials. You can opt out of promotional emails at any time.
- Website Improvement: To analyze user behavior and preferences to enhance our website and services.
- Security: To protect the integrity and security of our website and prevent fraud.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping partners). These parties are obligated to protect your information and use it only for the purposes we specify.
- Legal Compliance: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption of sensitive information during transmission
- Secure server hosting
- Regular security audits and monitoring
While we strive to protect your information, please be aware that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request the correction of inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information for direct marketing purposes.
- Data Portability: You can request a copy of your personal information in a structured, commonly used format.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that allow us to recognize your browser and capture certain information. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We recommend reviewing the privacy policies of any third-party sites you visit, as we have no control over their practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: [your email address]
Phone: [your phone number]
Address: [your physical address]
Thank you for trusting SLMD with your information!